Disney Springs is set to have a phased re-opening of its third-party stores and restaurants on May 20th with Disney-owned locations following on May 27th.
In a statement released from Disney, Cast and Crew Members will be following guidelines set by the CDC and other health authorities during Disney Springs re-opening. The restaurant and retail locations will be following “new health and safety measures and operational changes” to comply with these precautions.
Like we’ve seen in Shanghai Disneyland recently, guests ages two years and older and employees will be required to wear masks. The statement states that visitors will need to wear masks that cover their mouths and noses at all times, except when they are seated at a dining table. Note: Disney asks that guests bring enough masks for guests in their party that are two and older. [Editor’s UPDATE: As of May 28th Disney has updated their mask policy; this post now reflects the current policy that face coverings will be required for all Guests ages 2 and up.]
Disney says that disposable masks “may be available” for guests who have forgotten their own, but you should 100% plan on bringing your mask…or else you won’t be getting into Disney Springs. Period.
Mandatory Temperature Checks
When guests arrive at Disney Springs, they will undergo a temperature check at one of the four open entrances.
The Disney Springs site states “At opening, we have also reduced Guest entryways to 4 locations: Orange and Lime garages, along with the Hotel Plaza Boulevard Pedestrian Bridge and the rideshare location.”
These temperature checks will be required for anyone going to Disney Springs, including guests, Cast Members, vendors, and other employees.
While we were at Universal CityWalk, we experienced the touchless thermometer screening that Disney plans to use. If a guest has a temperature of 100.4 degrees or more, that person will be moved to another location for re-screening to double check the accuracy. Disney encourages everyone to check their temperature before leaving their homes.
In order to abide by CDC regulations for physical distancing, Disney Springs will be limiting the number of people visiting the property, stores, and restaurants during its phased re-opening.
Guests will not be allowed to park and enter Disney Springs once the two in-use parking garages (Lime and Orange) are full.
Important note: once these two parking garages are full, even guests with dining reservations at a Disney Springs restaurant will not be allowed into Disney Springs. Cancellation fees for these reservations will be waived for guests who are not allowed in due to limited capacity.
There will be ground markings to maintain distance in queues as well as physical barriers in other places as needed. One-way and other directional signage will be placed around Disney Springs to help the flow of traffic on-property.
Cashless Payments Preferred
Disney is recommending the use of cashless payments like debit cards, credit cards, and Disney gift cards. Contactless payment or cash can be used to purchase gift cards at the Welcome Center and other select retail places throughout Disney Springs.
It does not sound like Disney Springs is going completely cashless, but they are encouraging cashless payments as much as possible.
Increased Sanitation Efforts
The Cast and Crew Members have been undergoing new health and safety training before the re-opening. There will be enhanced “cleaning and disinfection procedures in high-traffic areas such as elevators and escalators, handrails, benches, tables, handles, restrooms and more.” Hand-washing and hand sanitizer stations will also be available throughout Disney Springs.
Cast Members will be located throughout Disney Springs to answer any questions or explain new protocols when you’re visiting. In the meantime, you can learn more about the health and safety protocols in this video.
Will you be going to Disney Springs when it re-opens? Let us know in the comments below!